FAQs – Your Questions Answered
Here are answers to some of the most common questions we get. If you don’t see what you’re looking for, feel free to reach out to us!
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How do I place an order?
Simply browse our store, add your favorite items to your cart, and proceed to checkout. You’ll be guided through a quick and secure checkout process powered by Shopify. Once your order is placed, you’ll receive a confirmation email with your order details.
What are your delivery times?
Orders are typically delivered within up to 10 working days.
How much does shipping cost?
We offer free shipping on all orders — no minimum purchase required.
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay (if available on your device).
Is it safe to use my credit or debit card on your site?
Yes — our store is hosted on Shopify, which uses industry-standard SSL encryption and PCI-compliant payment systems to keep your personal and payment information completely secure.
What is your return or exchange policy?
We do not offer exchanges, but we accept returns within 14 days of delivery.
To initiate a return, please contact us via email and include your order number. Once approved, refunds are processed within 30 days.